Frequently Asked Questions

Everything you need to know about shopping with Dasai Official Store.

What is the standard shipping time for orders?

We typically process orders within 1-2 business days. Standard shipping usually takes 5-7 business days for domestic orders and 10-15 business days for international shipping.

How do I determine my correct size?

Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our specifications to ensure the perfect fit.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.

Do you ship internationally?

Yes, Dasai Official Store ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

How should I care for my Dasai apparel?

To maintain the quality of your garments, we recommend machine washing cold with like colors and tumble drying on low or hanging to dry.